I as not impressed by them being told off.

Have fun (or not, as the case is much more likely to be).

Ref: http://www.theregister.co.uk/2010/01/14/sledging_coppers/

There are various reasons for this, mainly todo with connection speed.

What I have at the moment is:
#/bin/sh
terminator -x ssh user@site.com wget -qc -t 3 -o ~/wget_testlog ftp://anothersite.com/file.ext \\& \& &


I want it to kick off, ask for a password to login via ssh and then go away…
I would like to be able to set the location for the download to ~/www/files/

I was planning to place this script in /usr/bin and install it in firefox using the code/link provided on this blog: Wget from firefox

Can anyone complete my solution with the correct syntax, or provide a better solution (preferably KISS)?
I’m more of hacker than an expert IMO and I know when I’m out of my depth!

Cheers,
Garreth

Take one example… one person just kept ignoring what I said, treating it as if I didn’t know what I was writing about. Turns out, I did, and I fixed the immediate problem (if not the whole one, but that’s something different altogether). He still insists on treating me as if I’m not worth listening to.

Surprise surprise, if I am given the choice (and at the end of the day, when I’m just doing support tickets to stop them needing to be done tomorrow, I often am,) I will delay answering the tickets of those who have been rude. They’ll get done at some point, but I won’t prioritize them; what’s the point? I’d rather help someone who will be grateful! I will go all out in my own time on a problem that interests me, or a customer who is kind. I will go all out if you are rude, but you are stressed and have an excuse. I may force myself to go all out if you pay us a lot of money (but it won’t be on my own time )

I’ve stayed in the office till 10pm, on a ‘I’m not getting paid right now’ problem, because it interested me, and I liked the people running the website involved. I will gladly spend my free time trying to help them.

If you talk to tech support, be nice! Say thank you, treat us with respect, and you’ll find we’ll be inclined to help you a lot more. Ignore what we say, treat us rudely or as if we don’t know what we’re talking about, and we’ll get dispirited. The last thing you want is dispirited sysadmins. They tend to go home on the dot, and they won’t go out of their way to help you.

If you’re angry, worried, stressed, take a deep breath and a calming moment before speaking to us. We, like anyone else, don’t like people shouting at us for something we can’t help. If your website goes down, because the server it’s on has blown up, and you didn’t pay for a fail-over system, we can’t help you any faster by you shouting at us, and you shouting at us will not make us like you

In the end, just remember, we’re human too! That person you call up because your email is broken has emotions, and they’re likely busy fixing problems, or helping others already. Don’t let the frustration of the problem blow into anger at the people who try to fix it for you

You may think when you visit, for example, bbc.co.uk that it’s just “there”, and not worry about how, but my job is dependent on the how. The error messages you see when a website isn’t working are also very descriptive, but quite cryptic if you’re not in the know.

All websites are hosted on servers. A server is just a computer which we use to serve others, so in this case, serve a website, or provide email services. Normally, a server is a rackserver, designed to fit in a small space with a lot of other computers in a datacentre, far, far removed from that big beige box that allows you to browse the internet.

When you visit a website, a lot of different things are happening in the background. Firstly, your computer looks up the computer address with the domain name you just visited. Say you just hit my site, “kirrus.co.uk”. Well, the internet addressing system, that tells your computer where to look for the website is based in numbers. So, your computer asks special servers on the internet, we call “Domain Name Servers”, what the address is for that website. In this case, they’ll reply “80.87.131.49″. Your web-browser, firefox, will then ask for “kirrus.co.uk” from my server “80.87…”). Everyone has one of these IP addresses, even you. Go to http://itempeter.com to see yours

Once my server has the request, it then sends the web-page back to your computer.

What is a webpage?

A webpage, as your computer sees it, is a collection of a couple of languages. The most basic is “HTML”, or “HyperText Markup Language”. This was designed to allow you to quickly put together a webpage – all you do is wrap (or mark up) the text you want with the flags you want. For example <b>word</b> tells your computer to make word bold, so, you see: word

You can see the HTML that makes up this page by clicking on “View” and then “View Source” in your web-browser.

That’s the most basic level. It gets a lot more complex than that under the skin, with extra languages running on your computer (JavaScript, CSS [Cascading Style Sheet]), and on the server (PHP – PreHypertextProcessor, ASP, perl, python, MySQL) but they’re all too complex to go into unless you want to create dynamic websites. A good place to go if you want to create webpages is w3schools.com, where they have lots of tutorials on all the major web languages.

Can I just say.. bad bad bad bad bad bad bad?

That and they have no idea how much this will cost to implement. £2bn is too little imho. Technically, implementing this will not be easy, and will cost a lot

A couple of screenshots. Firstly, every now and then, people send us screenshots. They do this by sending them in word documents, which is bad enough. (Please, just send us an image file!) This example though, is quite fun.

Make sure you actually copy the screenshot in, instead of just linking it

Example 2 – Infect yourself, and pay money for the privilege

My second example, is of a website trying to extort money, by making you think your computer has been infected with a virus. These are nasty sites, and I hate them with a passion. They feed off of people’s fear of computers. The interesting thing here is, this computer can’t be infected in this way… it’s running ubuntu, their silly antivirus software looks very, very out-of-place!

(See my first post this month if you’re afraid of computers.)

Click on the image for the full screenshot. It is quite large. As you can see from the timestamp, I’ve been meaning to post this one for a while

p.s. Does anyone know how to force formatting in wordpress? This post took about 10 minutes of fiddling to get the images to go some-where near where I wanted them :/ If you do, please comment! If you don’t please comment. In fact, please comment, comments make my day!

Ever wondered what’s going through the mind of the person answering? Quite often, it’s this: “I’m not a mind reader!”

Working at a web-host, at least once a week, I get an email that goes “My email isn’t working” or “Please setup a new virtual host for me”. Those questions, whilst they make a lot of sense to the asker, who has the context in mind, make very little to me. What is wrong with the email account? What domain name do I need to add to the server, what server do I need to setup the hosting on? Hence, I’m not a mind reader

So, if you ever need to report a problem, give us as much detail as possible. What happens when you check your email? Do you get any error messages? Describe the steps you take, so that we can replicate your problem on our machines – fixing it is a lot easier when we can see it happening.

One small problem, is the lack of a clock, or logout button. For some strange reason, both didn’t make it, and hitting the power button no longer brings up the shutdown interface. I’ve been using the command ’shutdown -h now’ in a terminal for the moment, will have to dig around, see why it isn’t there/coming up later.

http://maps.google.com/maps?f=q&source=s_q&hl=en&geocode=&ie=UTF8&t=h&ll=52.583156,-0.055768&spn=0.00442,0.009656&z=17

(http://tinyurl.com/ybuxvxn)