Kirrus’ Blog

Reporting Problems

Have you ever had to talk to tech support? Ask for help, when your computer, your email account, or your internet connection isn’t working?

Ever wondered what’s going through the mind of the person answering? Quite often, it’s this: “I’m not a mind reader!”

Working at a web-host, at least once a week, I get an email that goes “My email isn’t working” or “Please setup a new virtual host for me”. Those questions, whilst they make a lot of sense to the asker, who has the context in mind, make very little to me. What is wrong with the email account? What domain name do I need to add to the server, what server do I need to setup the hosting on? Hence, I’m not a mind reader

So, if you ever need to report a problem, give us as much detail as possible. What happens when you check your email? Do you get any error messages? Describe the steps you take, so that we can replicate your problem on our machines – fixing it is a lot easier when we can see it happening.

Day 1: NaBloPoMo

What a strange name for an event. Anyway, yes, this is my second attempt at the interesting experiment, of posting once a day, every day during this month.¹ I expect quite a few of these posts will be small, random and useless. Sorry about that, just to warn you!

Anyway, onto more interesting things. Book review

Completed the “The Business” By Iain Banks the other week. Good book, though not one of his best… Gripping read from about ~60-70% of the way through. Predictable up to that point.
All about a large, democratic company, and the machinations and politics within it, as it looks to buy a small country, to attain a seat on the UN council.

Interesting and enjoyable enough read, but not spectacular by any stretch. I’ll not keep it for my book collection

Some other thoughts I had whilst talking to someone at church today… Working with the people I do, it’s easy to forget the fear and lack of knowledge a lot people have with computers. For me, they’re simple, far easier to understand than a human by any stretch of the imagination!

If you are ever afraid of a computer, the best thing you can do is to make a backup of all your files onto a USB stick, and then just play with your computer. Don’t be afraid of breaking anything, let your fear go. Just explore all the menus, options and settings, see what happens when you change things around. Right click on everything!

Blogging every day in the month of November

Tried this last year. Failed. Impressivly. So, trying again. I will try to blog every day this month, see where we go. Hopefully, I’ll be blogging more at the end…

Haymarket Metro Station, Newcastle

Fore note: Garreth has gone up to Newcastle to study Building Services (foundation) at Northumbria University.
This has to be the most random and unrelated note (i won’t call it a blog, it’s not worthy of that).

Tonight after chowing down on a awesome kofte kebab from Get Stuffed (Newcastle fast food ) and feeling much better from having some sugar in my veins I was in a chatty mood. Here is the information I gathered!

Guy with guitar, looks like a student, sitting on a chilly step eating a kebab:
Newcastle Student Union hold a Open Mic night every monday!
(Finally some real music!)
There’s a Jazz club that also hosts real music, there’s a guy who hands out leaflets for it during the day near the church.
He’s a fresher.

Builder on St Mary’s street, by the church:
Turns out tonight they are removing the cabins located literally right next to the church. They’ve just completed the new Haymarket Metro station after a 2 year build. Coincidentally, he mentioned off the cuff that they had to use 125ft drilled piles!
Phew! It’s coincidental cos that’s what I was studying today in my Building Construction lecture with Kevin Elliot.

So they drilled 120ft (presumably couldn’t use displacement piles cos it’d disrupt all the buildings nearby, and the underground!), put steel in and poured concrete.

Mr Builder said they had to be really careful with the positioning of the piles or they’d have gone bankrupt – after all the client is not going to be too happy if you drill into the tube you’re building a station for!

It’s strange how you can reinforce your learning with random late night chats with builders! I’d recommend anybody studying built environment courses give it a try

Now about that darn assignment :’(

Btw I have some half decent posts in draft too (Web 3.0, firefox addons), if only I had the motivations to finish them!

Dear web

Dear web-connected people. A friend asked me recently, do you know of an opensource wiki software that can intergrate with ldap. Any one know of one, or have any ideas? Please comment if you do!

It looks like someone likes Ubuntu..

An ubuntu symbol, from satellite view?!

http://maps.google.com/maps?f=q&source=s_q&hl=en&geocode=&ie=UTF8&t=h&ll=52.583156,-0.055768&spn=0.00442,0.009656&z=17

(http://tinyurl.com/ybuxvxn)

Feats of Tweet

The old twitchhiker, the guy who got half-way around the world in 30 days (i.e. all the way to new zealand), just through people providing help on twitter for free, has started a new project. He’s called it “feats of tweet”. It looks like it could be quite impressive, and powerful. Here’s a brazenly stolen snippet from his sites FAQ:

What is a Feat of Tweet?

A Feat of Tweet is a goal, ambition, target or wish realised through the goodwill of the Twitter community.

Whose wishes and goals are we trying to fulfill? Yours. They may be personal in nature, or charitable. It may take the actions of dozens, even hundreds of tweeps to achieve a feat… or it it may take just one.

Continues here: http://featsoftweet.com/feats/faq/

They’re just getting started now, the website is still under construction! If you’re interested, you can find the site here: http://featsoftweet.com and the twitter feed here: http://twitter.com/FeatsofTweet. Right now, they want as many followers as possible, before the project goes active, so the first few feats have a good chance of getting off the ground

Current Cost – watt hours and pachube

This is an email i sent to JT  so I apologise if it doesn’t make sense to y’all. Please ask questions if you don’t get me!

So we have this ‘Current Cost’ meter thing (free from Southern Electric) at the house. It’s a small wireless electricity meter. Well it’s more of a monitor or display actually but you get me….[insert pic].

Long story short, I’d noticed the RJ45 on the bottom and it’d got me wondering. A few google searches later and whammo i’d found what I needed. A bit of hardware, a bit of software (links on manyfacturers website!) and whammo….

I wired up the current cost (enegry meter) at the house to my laptop and it’s uploading to this Pachube (bless you) website:
http://www.pachube.com/feeds/2196

The graph is a bit useless atm (no history or dates on it ) but the program here:
http://apps.pachube.com/google_viz/
Could probs snazz it up a bit.
There seems to be a binary pattern from some device that is turning on and off at regular intervals and using ~100w… i wonder if it’s the compressor on the fridge/freezer as it goes on thru the night lol.

The long jittery spikes are the washing machine/dishwasher/tumble dryer (the last being the biggest draw lol).

One guy is even trying to record signatures for each appliance and then work out from the data which appliance is causing the spikes.
http://chrishodgins.tumblr.com/post/33810511/via-chart-apis-google-com-so-its-the-bank
The idea behind this is if you can work that out, you can make a pie chart of the biggest consumers…

I have more results than are uploaded; i created a funky excel file which Should update from the mdb created from one of the apps i’m using but atm i think the file is locked or summat . Made a pretty graph to! Also predicting the future temperature based on a polynominal curve or something lol.

All gd fun. Now i jus want one of these tiny minuture computers:
http://www.fit-pc.co.uk/fit-pc-slim.html
or this awesome plug pc:
http://www.pcpro.co.uk/news/258238/plug-sized-pcs-arrive-in-uk.html (sweet) (Ubuntu on a plug [ via Youtube])
to record/upload the results, although it would make more sense to use the ipcop or home server since they are always on and the current cost device is wireless. (unfortunately our model does not have internal data logging ). Don’t know how to work out kwh from current usage of watts every 3 seconds… i might be able to put something from averages tho. Any suggestions  anyone? I might just be being dumb lol.

Now all we need is the x10 plug thru devices to monitor electricty usage (by appliance) and bobs your uncle – we know exactly where the electricity is going.

IMO  (as a soon to be Building services engineer in training) this technology should be wired into all new houses in the actuall plug sockets. Want to know which of your kids (or indeed partner) is using the most electricity?

The trickle usage these measuring devices could be designed to run on could easily be offset by a small(ish) solar pv installation too! (i’m talking around 10-30wh/day here ).

Oh and here’s how to connect the current cost to pachube:

http://community.pachube.com/?q=node/100

On the upside i’ve also unplugged the fancy pants MPPT  solar charge controller and hooked the install back up to the basic on/off controller, and now it’s definetly shifting amps! I was a bit worried that in full sun 53watts of panels was ONLY putting through 0.3-0.1a @11.7 (i know, discharged). Hmm gonna have to find out whats wrong with fancy pants, he wasn’t cheap! :’(

Youtube Comments…

Johnathon: http://www.youtube.com/watch?v=LqUfPhMxmAg&feature=related
Paul: Q Ruled
Paul: There’s something very impressive about that clip
Paul: read the comments.
Paul: they’re youtube belmer free!! That’s stunning no “WAT IS THIS? THATS GAY!”
Johnathon: Probably the vidoes uploader has been doing some filtering
Paul: maybe
Johnathon: well, what’s the likelyhood that youtube has suddenly become a haven for well-spoken, well-mannered individuals?
Paul: Some combination of incredibly unlikely events
Paul: a pig flying through hell as it freezes over during a blue moon at midnight
Paul: on feb 30th during a centenary leap year
Paul: the last bit is only once every 400 years

Is “administrate” a real word?

This has been going round the office for the past day… so, dear lazyweb, is “administrate” a real word?